| Why has Direct Tyre
Management been formed? |
| The company has been incorporated specifically
to work with customers as a consequence of market research which told us they
were looking for a company in the tyre industry that will deliver the
promise. |
| |
| So who is Direct Tyre
Management? |
| DTM is an independent tyre
management company formed specifically to work with customers giving them a
real choice of brand and service provider. Typically the service demands of
customers in today's market are numerous; therefore invariably the requirement
to use numerous different options exists but is too complex and time consuming
for the customer to manage. Direct Tyre Management will co-ordinate this
requirement. |
| |
| Who are the people behind Direct Tyre
Management? |
| The company is owned by Steve Richardson, who
has established credible recognition in this market sector: |
| |
- Steve Richardson's previous experience
includes starting in the industry as a commercial tyre fitter in 1977, moving
through equity life to hold such positions as Operations Director and latterly
Group Sales and Customer Services Director within ATS Euromaster. Steve
believes, having had numerous years working at a main board level within the
commercial tyre market, the needs and expectations of this sector are
understood by Direct Tyre Management.
|
| |
| What services are Direct Tyre Management
offering? |
| Direct Tyre Management has the capability to
offer varying contractual options to major customers, from independent audits
through to complete tyre management including authorisation. As a company
Direct Tyre Management does not employ fitting staff. Its purpose is to assist
the customer in obtaining the best commercial deal to maximise on his tyre
investment, whilst ensuring the service is being delivered in line with the
contractual commitments made. This can only be achieved by paying fair prices
for service delivery to ensure that everybody in the agreement has common
objectives. |
| |
| A 24 hour Roadside Breakdown facility supports
the Direct Tyre Management offering to customers. This facility is also
available to Direct Network members to utilise for their own
customers. |
| |
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